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11 December 2009

New influential report places culture at the heart of commercial practice

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Arts & Business says ...

"We are always looking to research into and explore new opportunities for our cultural and commercial partners to connect. It is very heartening to see some of the greatest minds across different fields and backgrounds engaged and excited about this new area of thinking and supporting us in moving this debate forward. There are overarching practical implications and opportunities for consumers, the arts and of course, for businesses. We very much look forward to encouraging and facilitating more innovative ways of engagement between these three key partners."
Colin Tweedy, Chief Executive, Arts & Business


"It’s not just the commercial creativity of designers that is valuable in business – it is the cultural insight and capital of the arts that matters too.  In a world now supplied with high quality, well priced goods, how can we better meet consumers’ needs? The arts have much to offer."
Mat Hunter, Chief Design Officer, Design Council (former Partner, IDEO)

"In a world where Italian fashion is made in China, Greek yoghurt in France and Japanese cars in Germany, consumers are increasingly confused and frustrated with the notion of authenticity... whether in brand performance, brand image or brand personality, authenticity is the key to making each of those work to connect with and get the respect of, consumers."
Vincent-Wayne Mitchell, Professor of Consumer Marketing, Cass Business School


"This fascinating report shows clearly why businesses and arts organisations need to treat their consumers and audiences in ever more sophisticated ways. The most progressive already invest systematically in creating experiences that fit with their customers’ values and aspirations. Arts & Business makes a compelling case for why businesses and arts organisations make natural partners in this context. We should expect to see more of them exploring innovative ways of working together, akin to collaborative R&D."
Hasan Bakhshi, Director, Creative Industries, NESTA; Research Fellow at the ARC Centre of Excellence for Creative Industries and Innovation at the Queensland University of Technology; Visiting Professor at City University

Related links

Download Beyond experience for free here

We’re also starting a dialogue about Beyond Experience... please join the discussion on our cultural branding blog

 

Arts & Business’ new publication Beyond experience: culture, consumer & brand features consumer gurus Pine and Gilmore demonstrating how to use art to render authenticity in business. 

Arts & Business commissioned Joseph Pine & James Gilmore, the influential authors of 'The Experience Economy’ and ‘Authenticity' to explore the driving changes in cultural consumption and prove how brands and businesses can rebuild relationships with their markets through dynamic and innovative associations with culture and the arts.

In Beyond Experience: culture, consumer & brand, Arts & Business together with Joseph Pine and James Gilmore explore how culture can be placed at the heart of commercial practice. They go on to investigate the changing nature of consumers, and their increasing need for authentic experiences and meaningful transformations, which culture can best provide. 

Throughout these difficult economic times, appetite for cultural consumption remains strong as attendance levels are being maintained or increased for the majority (70%) of cultural organisations. 

The influential report shows that businesses still want to invest in the arts, but are looking for new ways to engage.  The new Arts & Business publication goes on to track the move away from contracts of pure sponsorship and towards more sustained and collaborative partnerships.

Joseph Pine launched Beyond Experience: culture, consumer & brand on 8 December at Cass Business School, as key speaker following a stimulating and thought provoking discussion chaired by Colin Tweedy, Chief Executive, Arts & Business.

The panellists included:

• Mat Hunter - Chief Design Officer, Design Council (former Partner, IDEO)
• Professor Vincent-Wayne Mitchell - Professor of Consumer Marketing, Cass Business School
• Charlie Newbery - Marketing Manager, The Sunday Times
• Dr Anne Thidemann - General Manager, Frieze 
 

 

 

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